Mentoring to the FBIH Civil Service Agency on CAF

Practice details

Name	Mentoring to the FBIH Civil Service Agency on CAF
Country	Bosnia and Hercegovina - Federation BiH
Programme Component	Danube Governance Hub
Year	2016
Priority Theme	EU Integrations
Topic	EU Integrations
Implementing Organisations	KDZ - Centre for Public Administration Research
Partner Organisations	FBiH Civil Service Agency
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Last update	29. 3. 2023 by Admin

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Objectives and results

The objective of the mentoring on CAF to the Civil Service Agency is to support the FBiH in raising the quality management standards in the public administration of the Entity.
As a result of the mentoring, a CAF pilot project in the Civil Service Agency will be implemented and Improvement Plan elaborated, while the team of civil servants will be trained to disseminate the gained knowledge and promote CAF use in the country.

Implemented activities

The activities include:

1. Introductory CAF Workshop for al public administration: implemented on 13th of October 2016 in Sarajevo, with 27 participants
2. Planning workshop with CAF Team at the Civil Service Agency as the CAF correspondent: held on 14th of October 2016 in Sarajevo
3. CAF Pilot project in the Civil Service Agency:
   

- CAF Self-Assessment Workshop on 30-31st March 2017 in Sarajevo (with KDZ expert and Self-Assessment Group)

Available materials

Introduction to CAF and CAF-Center Austria:
https://www.youtube.com/watch?v=84UxHvLcjMU.
The webpage of the CAF-Center Austria: http://www.caf-zentrum.at/

Further information and contact

Thomas Prorok
Head of the CAF-Center Austria
email. mailto:prorok@kdz.or.at
phone: +43 1 892349218
www.kdz.or.at - www.caf-center.eu
www.facebook.com/KDZ.or.at - www.twitter.com/KDZ_Austria
http://twitter.com/thomasprorok